The full Tethered platform. Scaled for hotels.
The tier for Scottish hotels with 50 or more rooms, hotel groups with 10 or more properties, and any operator who needs the full Tethered platform. Full library access per property, AI Companion, Journey Programmes, white-label flexibility, and dedicated support.
12-month minimum term. Self-serve setup from £299 or fully managed from £1,499.
Excludes VAT. Charged at the standard UK rate of 20%.
Built for hotels. Built for groups.
Single properties large enough that wellness content becomes a real guest amenity. Country house resorts, urban Edinburgh hotels, Highland destination properties, luxury island resorts. The scale of your guest experience demands a scaled wellness platform.
Operators running a chain, a portfolio, or a multi-brand collection at meaningful scale. Centralised content strategy, brand consistency across properties, estate wide analytics.
Properties competing on what guests feel during their stay. Wellness becomes part of the brand promise. The tools, content, and intelligence layer matter more than the price.
Self-serve. Or fully managed. You choose.
Enterprise Self-Serve
The full Enterprise platform with self-directed onboarding. We onboard your team, deploy the Enterprise dashboard, configure your white-label, and you handle the rollout to each property at your pace. £299 one-off setup. From £149/property/month. 12-month minimum.
Enterprise Managed
The full Enterprise platform with fully managed delivery. We handle onboarding for every property, curate your library publishes, configure your white-label, deploy QR codes, manage the rollout, and provide dedicated account management. For operators who want the platform without the operational overhead. From £1,499 scoped setup. From £149/property/month. Done For You included. 12-month minimum.
Multi-property management. Estate analytics. The full tool suite.
Enterprise includes everything in Professional and Solo Standard - full access to the 250+ piece hand crafted library per property, multi-property account management, estate level analytics, the full active wellness suite (Breathwork, Sleep Timer, Rescue Button), and custom branded guest web apps. Scaled for larger properties and larger portfolios.
The publishing limit grows. Solo Standard and Professional publish 20 pieces per property; Enterprise publishes 30 per property, scoped per contract.
- Full access to the 250+ piece hand crafted library (per property)
- Publish 30 pieces per property (scoped per contract)
- Continuous content refresh
- Custom branded guest web app per property
- Guest accounts with full personalisation
- Multi-property account management
- Estate level analytics
- White-label, custom domain optional
- Dedicated account management
Meet Gillie. An AI built for guests.
The content in your library is hand crafted by people. The way guests find the right piece in the right moment is helped by Gillie - Tethered's AI Companion. Gillie sits in your branded app, ready to chat.
A guest types "I'm struggling with jetlag" or "I'm anxious about tomorrow" or "I want to sleep" and Gillie responds with empathy, asks the right follow-up questions, and recommends the right piece from your published library for that exact moment.
For guests with accounts, Gillie remembers - he calls them by name on return visits, learns what worked last time, and refines his suggestions. He's a curator who knows your library and a companion who knows your guest.
Multi-stage experiences. Digital and physical.
Some wellness experiences are not a single piece of content. They're a journey. Enterprise unlocks Journey Programmes - structured multi-stage experiences that can be digital (chaptered story sequences) or physical (audio guided experiences anchored to real world locations on your property via QR codes).
All journey logic configured in your dashboard. Available with library pieces or with bespoke content commissioned for the journey itself.
Your published library never stops growing.
Lower tiers run on quarterly swaps. Enterprise replaces this with continuous content refresh scoped per contract. Your published library grows over time, refreshes seasonally, and evolves as your brand evolves.
Continuous development is run with your account manager. Quarterly content reviews look at performance data and plan what's next. Seasonal publishes get scheduled ahead of time. New journeys, new programmes, new published pieces are added as your needs change. Your platform stays current. Your guest experience stays fresh. And the underlying 250+ library is growing every month.
A real person. Who knows your property.
Enterprise includes a named account manager who knows your property, your strategy, and your performance. Quarterly business reviews look at engagement data, content performance, and what to do next. Direct line for support. Ownership ready reports for your QBRs and board meetings.
For groups, the account manager runs the relationship across your full portfolio. For properties competing on guest experience, your account manager becomes a strategic partner, not just a support contact.
Your first 60 days.
- Week 1
Scoping call
Karen and your account manager walk through your estate, your brand, your guest experience, and your wellness ambitions. We scope library publishing scope, journey programmes, white-label requirements, and rollout plan.
- Weeks 2–3
Curation and configuration
Library publishes curated for every property (whether self-serve or managed). White-label configured. AI Companion (Gillie) trained on your published libraries. Journey Programmes configured if relevant.
- Weeks 3–4
Pilot property goes live
First property launches. QR codes deployed. Guest accounts activated. AI Companion live. Real guest data starts flowing.
- Weeks 4–6
Estate rollout
Remaining properties launch on a rollout plan agreed with your account manager. Monthly subscription per property starts at each property's go-live, not before.
- Week 8
First account review
Estate level data from across all live properties. Performance review, content adjustments, next quarter's continuous refresh plan agreed.
Want content made specifically for your properties?
Enterprise publishes 30 pieces per property from the full 250+ library, with continuous refresh. But Enterprise customers often want more - content composed specifically about their flagship properties. Dreamscapes set on your particular lochs. Soundscapes captured near your grounds. Stories about your specific buildings, your regions, your history. Bespoke local content is available as a paid add-on on any Enterprise property. Bespoke pieces sit in addition to the property's 30 piece publishing limit. Scoped per engagement. Enterprise customers typically commission bespoke content for flagship properties while drawing on the library for the rest of the estate.
If Enterprise isn't quite right. Two alternative paths.
Some hotel groups need more than self-serve, even with managed delivery. Others need only the content, not the platform. Tethered offers two parallel products for those situations.
Tethered Concierge
A fully managed wellness programme for hotel groups who want the entire strategy, content programme, delivery, and reporting handled end to end by Tethered. Karen Kerr leads the engagement personally. Bespoke retainer pricing on top of Enterprise managed. For groups that want a wellness platform without building a wellness team.
Explore Tethered ConciergeContent Production
For groups with their own technology - existing guest app, in-room tablet system, PMS guest portal - who want Tethered content licensed into it rather than using the Tethered platform. Annual licence per content pack, scoped per engagement.
Explore Content ProductionReady to scope your Enterprise engagement?
Every Enterprise engagement starts with a scoping call. We'll walk through your estate, your guest experience, and your wellness ambitions. Within a week of that call, we'll have a scoped proposal in your inbox.